Our reliability promise
You can rely on our company and our equipment to be there when you need them and to never let you down.
We value the trust our customers put in us, and we work hard to live up to that trust by delivering dependable service and dependable equipment across the country, across the range.
At Ardent we take great pride in having one of the youngest fleets available in the industry. This means that our equipment is far less likely to breakdown and cause delays in your operations.
We’re investing £100m to update our fleet to make it even younger and even more reliable, so you can be sure that when you hire from us, you get the most dependable fleet in the industry.
What’s more, we work hard to keep our fleet young, with an active sales department ensuring a constant turnover of older machines that can be replaced by brand new ones.
Ardent deliver on time, every time, so you can stay on schedule, with guaranteed next day delivery on all official orders placed by 1pm.
What’s more, all deliveries and collections are logged using our innovative iPad delivery system. Not only does this reduce paperwork, but it also reduces errors. Ardent deliveries have an industry leading query rate of <0.5%.
Our iPad based deliveries also offer real time updates across your system, so that your head office always knows what is happening on site.
Even the newest equipment will suffer from problems from time to time, but with Ardent you can be sure of the very best back up service to put things right.
We have dozens of highly trained engineers across the UK ready to respond rapidly and reliably to your call out, and access to hundreds more from the leading manufacturers.
So if something does go wrong, you can rely on Ardent to put it right, fast.