Jeremy Fish Making the Most of Ardent Hire
Date: 18/03/19
Do you want the formula to increase productivity, reduce risk and reduce cost?
Our teams provide much-needed assistance and expertise at various stages of our customers’ projects within multiple industry and sectors. Our clients are wide and varied (infrastructure, civils, construction, housing, renewable energy providers and much more). We have the expertise in place to deliver high-quality service, which is vital to our success and in turn our client’s success.
Increase Productivity
By having the assistance of our expert plant hire team, you can access knowledge immediately that could make a big difference to your project. Through our National Hiredesk at Ipswich, we have highly trained hire controllers who can help you with every hire need. With our innovative technology, you can track the performance of your equipment on hire. Via this technology, we can give suggestions for improving the utilisation of your equipment by using attachments that can save you money in other areas.
Our national network of 12 depots means that we can respond to your requirements quickly. As the majority of your work takes place nearby to most of our depots we are perfectly situated to service all your requirements.
Ardent Hire’s NPS score was 42 in 2018 compared to the plant industry average of 32. With us, we can guarantee better productivity compared to our competitors.
Reduce Risk
With our innovative technology, we can locate our machines via GPS and diagnose any problem. From the diagnosis, we can find a solution that works for you. We have our support team that can guide you every step of the way, helping you work out the best approach when a change of plan is required. All of this helps reduce your costs.
We hold several high-profile certifications including ISO9001, ISO14001, OHSAS18001, SSIP, FORS Gold, Supply Chain Sustainability School Gold, UVDB, Achilles Building Confidence, RISQS and RoSPA Gold. These accreditations demonstrate our commitment to maintaining the highest standards, repeatable and safe processes. This helps to deliver consistent service for customers, time after time.
Ardent Hire was named the winner of the ‘2017 Barratt Supplier Excellence Award’ for Health & Safety, in recognition of our outstanding record of service and support. Ardent puts Health & Safety at the forefront of everything we do, purchasing only the very latest equipment with state of the art features. We also have a strategy of regular replacement across the fleet, keeping all hire assets as up to date, reliable and safe as possible. Part of the process of providing the best safety includes on-site safety and after-care visits every 60 days.
Reduce Cost
With our innovative technology, we can locate our machines via GPS and diagnose any problem. From the diagnosis, we can find a solution that works for you. We have our support team that can guide you every step of the way, helping you work out the best approach when a change of plan is required. All of this helps reduce your costs.
In recent times Ardent Hire has helped reduce costs to customers in the following ways:
- A reduction in damage/puncture costs by over 60% between January and December 2018 as a result of us introducing OKO and managing our tyre suppliers more effectively.
- A saving of £86k in fuel costs as a result of a reduction in fuel idling from 16% to 5%
- A reduction in water-in-fuel callout charges by £50k in a 12-month period
Fast and effective replacements
If there does turn out to be a problem with anything we deliver, we will be out there right away with a replacement, minimising disruption. We have depots spread nationwide, so we can guarantee that we can reach you wherever you are as soon as possible, replacing or fixing a problem.
For more information, please feel free to contact the Ardent Plant Hire team today to access our wealth of specialist knowledge. You can speak to us on 03333 202 555 or info@ardenthire.com.
Leigh Webb 
